The 2008 OPTAC Customer Satisfaction Survey was carried out at the end of last year. Here’s a snapshot of some of the results: * 93% found the products easy to use.
* 93% rate customer support as good.
* 95% would recommend OPTAC to a colleague or friend.
* 87% of you are now working with digital.
Overall, your response was very positive, and 94% of customers told us that they are satisfied with OPTAC products and support. Here are just some your comments:
"The system is very flexible and easily workable."
"Takes the hard work out of analysing tachos."
"Gives quick, easy to understand reports."
A big thank you to everyone who completed the survey, your feedback is really appreciated and helps us to continually improve our products and services.
