Stoneridge Electronics UK News

Hat Trick: OPTAC wins 3 DBA awards!

At the prestigious  Design Effectiveness Awards in London this week, OPTAC set new standards by winning the top-level Gold Award in the category of Industrial Product Design, then going on to be the inaugural winners of the Materials Innovation Award, presented to the company showing the most effective and innovative choice of materials for their entry.

Then came the amazing news that we had also won the Grand Prix, the top prize, honouring the top overall company demonstrating how an effective design strategy has made a real difference to their business.

This is the first time that any product has ever won 3 DBA Awards.  And to put this into context, we were up against companies such as Cable and Wireless, BT, BAA and T Mobile.

"We’re absolutely delighted to have won this prestigious award. Being able to compete and win against household names such as BT and RBS is a real accolade. The market response to OPTAC has been the true prize for Stoneridge, but the winning of these awards is a wonderful bonus and a great reflection on our teams in responding to customer requirements". Mark Jenkins, Stoneridge MD.

Please read the press release for more information: Download stoneridge_dba_awards_pr.doc

Incoming calls - phones now working

The incoming call issue we have had over the last few days has now been resolved. 

We'd like to take this opportunity to thank you for your patience during this time.   We really do appreciate how frustrating it has been and can only apologise for any inconvenience you may have experienced. 

We are very relieved to say it's back to business as usual for all our customer support phone lines.

Telephone support - incoming call problem

We are currently having problems receiving incoming phone calls. 

We are doing everything we can to fix this issue, but it means that some customers haven't been able to reach us by phone.

If you need help, please email us at [email protected], including your name, phone number and a short description of your problem. We will reply as quickly as we can during office hours. 

Stoneridge at Coach and Bus Live

If you're coming to Coach and Bus Live this year, please come and see us on stand A155 in Hall 18.

We will be exhibiting the award-winning OPTAC range of products as well as the new Electronic Road Speed Limiter, the Wireless Smoke Meter and On Board Load Indicator.  Come along and try our products on functional, interactive displays.

We look forward to seeing you at the NEC in Birmingham on 10-11 Oct.

Nominated for the Design Effectiveness Awards

We have just been informed that the OPTAC Download Tool has been nominated for a Design Effectiveness award in the 'Product - Industrial' category. Naturally this is very exciting, and it's great to see that everyone's hard work has been rewarded in this way. 

The Design Business Association promotes professional excellence through productive partnerships between commerce and the design industry, and champions effective design which improves the quality of people's lives.

We're looking forward to finding out whether we have won on 30 October 2007.

Italian Customer Support Engineer Vacancy

We are expanding again, and our Technical Support Team need an Italian Customer Support Engineer.  The ideal candidate will be a fluent Italian/English speaker & have a background in Software/Hardware technical support. We need someone who has an interest in technology, combined with strong analytical, diagnostic & troubleshooting skills.

Take a look at the job spec to find out more: Download italian_customer_support_engineer.doc

Deadline for applications: open-ended until we find the right candidate.

Customer Support Administrator Vacancy

We are looking for a Customer Support Administrator to develop our new and expanding market in the UK. Working as part of the Support Team, this role is very customer focussed, and may also involve translation work if you have any language skills.

Take a look at the job spec to find out more: Download customer_support_administrator_vacancy.doc

Deadline for applications: open-ended until we find the right candidate.

French Customer Support Vacancy

Due to an internal promotion, we need a new French Customer Support Advisor.  The ideal candidate will be a fluent French/English speaker & have a background in first stage customer support and services. 

Take a look at the job spec to find out more: Download france_customer_support_advisor.doc

Deadline for applications: 21st August 2007

Long Service Awards

Here at Stoneridge we strive to provide a good working environment, which means people tend to stay here for longer. This month we've given Long Service Awards to 8 people who have been here for a total of 170 years!

We'd like to take this opportunity to thank them all publicly for their hard work and support.

* Linda Dunn, Operator - 30 years
* Shirley Ireland, Operator - 30 years
* Daniel McMurchie, Operator - 30 years
* Sheila Wilson, Operator - 20 years
* John Hood, Storekeeper - 15 years
* John McKenna, Storekeeper - 15 years
* Frank Buschman, IT Associate (business systems) - 15 years
* William Pryde, Storekeeper - 15 years

Kent Hours Law Seminars - update

Our free seminars on digital Hours Law are proving successful. 65 people attended the ones in Kent over three days, and the response was terrific. The seminars cover how to apply the new Hours Law and stay legal:

* The current legal position
* The key issues facing Fleets
* Solving the problem
* The OPTAC range

This includes what changed when the new Hours Law came in, how it is applied/enforced and what the penalties are. 

For more information and to sign up to the August ones in Oxfordshire (TBC), please call Tracy or Magnus on freephone 08000 731 577.